Service concept
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  The company in line with the principle of "customer is god", to "honest and trustworthy, enthusiasm thoughtful" service concept has won the trust of our customers.



  

  In addition to my company to do service in the pre-sale, sale, to make the following commitment to after-sales service:

  1, after put into use in the product, my company assign personnel to track, keeping a close eye on operation of the product.

  2, to the customer consultation, we will response within 1 hour. If need to send to the scene and meet the requirements of the customer personnel within 24 hours of sichuan province and other provinces (domestic) arrived at the scene within 48 hours.

  3, warranty service: during the quality guarantee period, due to the defects of our factory design, manufacture and material products and engineering line any damage, defect or fault, our factory after receiving the written notice of the buyer, the response in 1 hour, and for free with the fastest speed will repair or replace the defective products, in order to achieve the corresponding technical requirements; And liable to remedy the situation. In the process of installation or use, as a result of accidental problems such accident or defects caused not my company, our factory will also actively cooperate with the customer, to repair the cable as soon as possible, to ensure smooth lines as soon as possible; And repairs.

  4, the quality guarantee period of service: in the quality guarantee period, due to the defects of our factory design, manufacture and material products and engineering line any damage, defect or failure, our company carries on the repair for free, make sure the line running. As a result of accidental problems such accident or defects caused not my company, our factory will also actively cooperate with the customer, to repair the cable as soon as possible, to ensure smooth lines as soon as possible. Only collect the necessary materials.



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